Shipping policy

Processing Time Orders are processed within 2-3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Shipping rates are calculated at checkout based on your location and selected shipping method.

Delays We are not responsible for delays caused by carriers or customs. Once your order has been handed to the carrier, delivery timelines are outside our control.

Lost or Stolen Packages Kaé Hair Collection is not responsible for lost or stolen packages after confirmed delivery. Please ensure your shipping address is correct at checkout.